Letter #681: My Pleasure

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Dear Chick-fil-A,

For years I have been a raving fan. Your food is good, but it’s the above and beyond service you provide that truly sets you apart. I took you for granted though. You were part of my hometown, college town and nearly every city I’ve ever visited. Then I moved to Branson where your nearest location was 45 minutes north.

You became a must stop restaurant, almost daily, as I traveled the country recruiting college students to work at Kanakuk. State after state, location after location, I began to realize there was something different about you. You weren’t just excellent in the few Oklahoma locations I frequented. After visiting 100+ locations in nearly 13 different states, I have yet to find a poor experience.

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Eat Mor Chikin. Dedication dinner at the Keeter Center days before it opened. Chick-fil-A does a great job valuing it’s team members.

I was fascinated and impressed and desired to know more. As I declared stories of excellence in conversations, statements like this began to surface…”If Branson ever gets a Chick-fil-A, I’m going to work there.”

Rumor after rumor was squelched about your arrival…until fall of 2014, confirmed arrival!!! #Bransongamechanger

I remembered my statement…would I really be interested in getting a job?! After some thought, I said, “What do I have to lose, I’ll just call and see what happens!”

You see, I’m drawn to things that are different, things set apart by work ethic and integrity. I was fascinated by you. How did you manage to get thousands of employees to believe in valuing and serving people…it’s fast food for crying out loud?!

I was fascinated enough I didn’t want to just hear about your training program, I wanted to go through it.

So I called, chatted with the operator, explained my heart, told him why I was a terrible hire for him because I already had a full time job that relocated me in the summers and ended with why I thought he should hire me anyway. What did I have to lose remember?!

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The paparazzi came STRONG on opening night!!! Snaps, texts and comments were flying around like crazy!!!

A week later we met and I was offered a job as a team member of your newest store: good ole’ Branson, MO!

March 5th, 2015, the newest chapter of my adventure more frequently called life began. And an adventure it has been! Balancing two jobs and maintaining excellence in both is going to be tricky, but figuring this out has already been worth the things I’m getting to learn.

Maybe I’ll post more of my takeaways later, but for now I’ll leave with this. I always knew you were different, but I had no idea you were this different. I’m not sure what I expected walking into the employment piece of you, but my thoughts of how you operate were pretty high. My expectations have been exceeded. Immensely. On every level I’ve been blown away…in the best of ways.

This will hands down be one of the craziest seasons of my life, but I am excited for the adventure and the lessons I am already learning.

Come to Branson, it’d be my pleasure to serve you,

Lindsay

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lindsayrother

I'm Lindsay. I write letters at least one a day to be exact. I love words of affirmation, the OKC Thunder, Oklahoma State, tempos with v-necks, ice water, garage sales, budgeting and Blue Bell. Processing life and quality conversation make me tick. I'm simple yet complex all at the same time. My family and friends mean more to me than the world, but my identity lies in Christ.

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